The “Banque et Caisse d’Epargne de l’Etat” (BCEE) is a full service bank in Luxembourg. They are not only held in high esteem by the rating agencies, but are also pretty innovative in their customer approach. With the Samsung SUR40/Microsoft Surface v2 only recently released on the market BCEE has opened the first Natural User Interface driven branch office.
iNUI Studio, the Luxembourgish startup of the year in 2011, has developed an innovative sales support banking solution based on the brand new Samsung SUR40/Microsoft Surface 2.0. The solution allows the sales agent to place their clients in the middle of the decision making process through manipulation of all documents in a very intuitive natural user interface. The project uses both formats, a “TouchTable” and “TouchWall”.